Unknown's avatar

Mit Legos in Stuttgart

Auf dem Weg nach XML-Prag, habe ich versucht meine Artikel-Reihe über die letzten Konferenzen weiter zu schreiben. Ich schreibe diesen Artikel auf Deutsch, weil es gerade um die tekom Jahrestagung 2014 in Stuttgart geht. Ich hatte die Tagung in den vorigen Jahren schon besucht, diesmal aber habe ich meinen ersten Vortrag und einen Workshop auf Deutsch und nacheinander sogar gehalten.

Mein Workshop – Das DITA-Implementierungsprojekt – und der Vortrag – Verstehen Sie DITA-Architektur? – haben erst am dritten Tag stattgefunden. Nichtdestotrotz waren sie gut besucht. Ich hätte mir gewünscht, dass die Workshopräume besser isoliert würden und jeder Teilnehmer einen Platz am Tisch hätte, sodass man bei den Übungen mitmachen konnte… So mussten wir Vieles überspringen, aber die Gruppe war trotzdem aktiv und stellte gute Fragen.

DITA Implementierung - Folien

Gleich danach dürfte ich mehr über DITA-Architektur im riesigen Plenum-Raum berichten… was so komisch auf mich wirkte, dass ich fühlte wie mein roter Faden dahinschwindet. Die Blokade war glücklicherweise nicht von Dauer, da gleich in der nechsten Woche habe ich noch einen Vortrag gehalten und es lief alles prima. Für den Teil über DITA-Architektur hatte ich eigentlich ebenso einen Workshop vorgeschlagen, dürfte aber diesmal nur einen Vortrag daraus machen. Vielleicht klappt es mit dem Workshop bei der Jahrestagung 2015 🙂 So würde ich meinem Publikum durch konkreten Beispielen und Übungen beibringen, was ich ihnen noch schulde.

DITA Architektur Folien

Darüberhinaus war ich in Stuttgart zum ersten Mal als Aussteller mit meinem neuen Arbeitgeber PANTOPIX dabei. Wir haben Freunde und Messebesucher eingeladen, mit uns über ihren Datenmodellen zu reden und dabei mit den Lego-Steinen zu spielen. Außer einer Reihe von Firmenlogos, entstanden ein paar einzigartige Objekte aus der Zusammenarbeit der Standbesucher. Danke fürs Mitmachen!

PANTOPIX Legosteine

Unknown's avatar

Intermezzo: Jang-man’s Transformation Song

Jang Graat at XML Prague 2015

Update: Jang has posted the lyrics of the Transformation song on his techstuff blog.

Unknown's avatar

IA and TechComm at EUROIA14

Continuing my flashback notes, after Brighton and Bucharest, let me take you to the third B-named city I had visited within a month: Brussels. I finally managed to attend EUROIA, the Information Architecture conference in Europe last September. They closed the 10-year loop back in Brussels and I joined just in time to celebrate and received a cool anniversary T-shirt.

This was quite a change from the usual techcomm conferences. In my “scrapcloud” attempt I mentioned only a few of the terms that stuck with me from EUROIA14, but it was so much more. It took me to the… “liminal”-zone 🙂

EUROIA14 scrapcloud

We were shown the artistic side of information architecture through presentations about design, architecture, innovation, anthropology and psychology. But in the same time, workshops and presentations confirmed that info architects and user experience designers are facing similar challenges technical communicators do. Lots of familiar images: spreadsheets for content auditing, models to sort, chunk and reuse information. One page per thing was an often mentioned rule, as well as MRUs (minimum reusable units). Ontologies and linking are of course vital, since they are the very mechanism that keeps the web running. Does CORE model sound familiar to tech writers yet? It should: Create Once, Reuse Everywhere. And the statement that probably got just as much ovation and Twitter coverage as the marriage proposal in the end, was the reminder that Content is f*** King!

What also seemed a déjà vu, was the effort of info architects to establish their role and responsibilities within companies and workflows. we are all in the center

After seeing in various projects and books those diagrams with all team members or skills in their little circles, all pointing to the project manager (call it scrum master if you will) in the center, then seeing the same in slides trying to define the technical writers’ job and how they should position themselves and communicate with all other roles in their projects… it was the IA and UX designers’ turn to flip the charts.

Good to know we’re not alone and interesting to see we are trying to connect with the same roles in our projects: managers, developers, engineers, testers, etc.

Can hardly wait for the next EUROIA and I hope to see some more conferences adopting their agenda model:  workshops every morning, presentations and lightning talks in the afternoon, dozens of books to give away each evening.

Unknown's avatar

Spice up Your DITA Workflows – Flashback tekomRS

Part two of the flashback series recalls my prezi “about… DITA, of course” as @georgebina said, at the tekom Europe Roadshow in Bucharest.

The RoadShow story

After George has shown their efficient recipes for using DITA along the software documentation lifecycle at Syncro, I just suggested a few more spices to make a writer’s life a bit easier.

Sometimes it feels like the only constant in a technical writer’s work is change. Whether in agile or waterfall, project teams tend to place documentation towards the end of the process, or leave them at least one iteration behind. So after documentation is reviewed, approved, integrated in the kit and sent to translation, you notice the final seasoning: “minor” changes in the product right before the release. A modified label here, a moved button there… are exceptions to the “code freeze”.

Spice up your DITA workflows
But change is good, and you’re already at great advantage if using DITA. Indeed, you can make your documentation flexible and agile, by adding a few scripts to your DITA projects, to keep up with the changes in the products you are documenting.

Let’s see some examples for frequent updating of:
– strings in the user interface
– reference code
– application screenshots
– in-line code documentation


In the case of GUI strings, you can use keys in DITA, so that you wouldn’t have to worry about changes in all the topics. You just update the values in a keymap, or even use different keymaps in the same project, for different versions of the product.

<step>
   <cmd>Under <option keyref="mnu_sound-sch"/> select
     <uicontrol keyref="btn_nosound"/>.</cmd>
</step>

The special spice would be generating the keymaps on the fly, with a script like “ini2dita”, “csv2dita”, “xls2dita”… Talk to your developers and see how you can integrate the docs with the localization strings.


Keeping sources like the code samples, or 3rd-party licenses, in separate files, allows you to integrate them in your DITA content with coderef, increasing the flexibility of your projects.

<stepxmp>
   <codeblock outputclass="language-ini">
      <coderef href="codesample.bat"/>   
   </codeblock>
</stepxmp>

If you are using screenshots in your documentation, it is also best practice to refer to them by keys. Thus you can have separate sets of images for various product flavours and languages.

<stepresult>
   <image keyref="scn_sound-settings"/>
</stepresult>

Imagine you could even have the screenshots generated automatically. Wouldn’t that save a great deal of time? Tools like AutoHotkey and WinSpy might help.


Another advantage with DITA is you can apply an XSLT transformation of the in-line code documentation written by developers, like for example Python docstrings in rST, and even do the round-trip between rST and DITA formats. This method allows developers to keep writing in their favourite environment and you can even supply edited versions back to them in the same form. More about this in April at DITA NA in Chicago.

With these few seasoning ideas for your DITA workflows, you can save a lot of time and frustration when updating documentation projects, and you increase their accuracy and consistency. Give it a try!

Unknown's avatar

Implementing DITA – Workshop Flashback TCUK14

Finally catching up with my posts, starting a series of scrapbook-like articles about the events I attended in the past few months. I should be quick, as more events are coming soon…

Brighton Royal Pavilion

September 2014 in Brighton was the first time I attended TCUK. Met some old friends, made some new ones, ate good sushi, attended interesting sessions and I had a great group to work with in the DITA workshop.

The workshop theme was “Implementing DITA – The work beyond the business case”, aiming to briefly present each implementation phase, to understand what the project team would have to go through and what the project plan would look like.

Have you been told that implementing DITA or migrating to a structured authoring environment would take at least two years and a six-digit amount from your budget? That might be true, but you should understand what lies beyond the business case, in order to sustain your team effectively.

Let’s walk through the phases of the DITA implementation project together and see what the project plan contains, what new skills your team requires, which tasks you can prepare in-house, and how DITA tools and architecture can work best for you.

We’ll discuss and practice:

  • the implementation project plan
  • content inventory and analysis
  • information modelling
  • reuse strategy
  • DITA architecture
  • DITA templates
  • changes in the documentation workflow with new team roles

After attending this workshop, you will be ready to present the components of a DITA implementation package to your team. Only after getting their commitment and motivation, you can kick off a successful implementation.

Looking forward to TCUK15, here is my “storified” workshop report. Many thanks to the restless and enthusiastic John Kearney (@JK1440) who live-twitted the event.

Storify: Implementing DITA (Workshop TCUK14)

Click the photo to view the story of “Implementing DITA – The work beyond the business case” on Storify